See What a Job In a Call Center Can Do For Your Career. If you are looking to start a career, or launch a career into the professional world a call center is a great area with a lot of opportunity. Generally, call center positions may be obtained without prior call center experience, and may only require a high school diploma or a GED as their level of education. These reasonable requirements can make them a great option for those candidates who are looking to make a career move or job transition and that may not have a large resume or body of experience to yet to draw on.
Each call center will have different requirements, of course. And it is on you to know those requirements. If you don’t have prior experience in the industry, do some research about the the specific company you are interested in working for. Different call centers likely service different industries, which may make experience in an industry more valuable in one call center than another, even in the same town. For example, some call centers have clients in the credit card industry, the knowledge that may be valuable to this industry may not be as valuable to a call center that has clients in the healthcare industry. One thing that you could do to help set yourself apart from other candidates is pursue (online) courses in whatever industry that call center services. Having that certificate, which may even be able to be obtained at no cost through an online college course or educational providers such as EdX and Coursera, can allow your application to stand out from other similarly positioned candidates.
If you have had a job in hospitality, customer service, restaurant, or hotel / motel arenas, chances are you likely have many if not all of the “soft skills” required to be a strong candidate and to excel in the call center industry and it may make a lot of sense to consider a stop in a call center as your next career goal. Not everyone may see themselves working at a call center long-term, and that’s okay. A career is the result of intentional decisions over the span of your working life, and a career with a call center can be a strategic choice that can help get your career on a new, more exciting path! Some of the opportunities that may exist as career choices after a few years in a call center might look like:
- Flight Attendant – $14.42/HR
- Bank Teller – $12.90/HR
- Member Service Representative – $14.32/HR
- Patient Coordinator – $15.39/HR
Remember, it’s never too late to get your career started. And each job you take makes you more qualified for a new future opportunity that you otherwise wouldn’t be able to consider. So invest in your future. Consider a career in a call center, what you can learn, and where you can go.
If you are interested in one of these careers, TRAC Staffing can help you get started! Call us today at 479-783-9230 and get your career on a fast track today!
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